Questions? See commonly asked questions and answers about your Adesso card and account.


How do I use my benefits card?

Your card can be used on eligible expenses depending on your employer’s plan selection. If you are prompted for a PIN, use the ZIP code for the address you have on file with your employer. Remember to swipe your card as a credit card if prompted at the point of sale.

What can I use my card funds to pay for?

Eligible expenses will vary depending on the type of account you have with Adesso. Prior to using your card, please call our team at 1 888-338-6438 to verify what types of merchandise and services you can pay for with your account.

How do I check my account balances?

Logging into the Adesso online portal or mobile app makes it easy to access your balance information in real-time as well as perform other common tasks (like submitting an expense claim). You can also call the Adesso team at 1 888-338-6438, and our customer service representatives will be happy to help.

My card isn’t working. What should I do?

If your card is not working, you can call the Adesso team at 1 888-338-6438. In the event that we are unable to immediately assist you, we can help you claim your funds to reimburse yourself after the fact, for eligible expenses.

Your card, your benefits, your choice.
If you have questions, we’re ready for them with customer support via live chat or a phone call with reliable people who bring solutions.

Setting you up for success and always ready to help, contact us to discuss the possibilities.