Questions? See commonly asked questions and answers about your Adesso card and account.
Your card can be used on eligible expenses depending on your employer’s plan selection. Swipe your card as credit if prompted at the point of sale. A PIN is required if you select debit. Your PIN can be found by logging into your Adesso account and navigating to your cards.
Eligible expenses will vary depending on the type of account you have with Adesso. Prior to using your card, please call our team at 1 888-338-6438 to verify what types of merchandise and services you can pay for with your account.
Logging into the Adesso online portal or mobile app makes it easy to access your balance information in real-time as well as perform other common tasks (like submitting an expense claim). You can also call the Adesso team at 1 888-338-6438, and our customer service representatives will be happy to help.
If your card is not working, you can call the Adesso team at 1 888-338-6438. In the event that we are unable to immediately assist you, we can help you claim your funds to reimburse yourself after the fact, for eligible expenses.
Setting you up for success and always ready to help, contact us to discuss the possibilities.